Serial shoplifter convicted of multiple counts of fraud 

A woman, who shoplifted on an industrial scale and deceived retailers into refunding her for items that she never actually purchased, has been convicted of multiple counts of fraud and other offences.

Narinder Kaur, also known as Nina Tiara, 53, of Chosen Hill, Cleverton, was convicted on 10 March 2023 of all 26 counts on an indictment which included fraud, possessing and transferring criminal property and perverting the course of justice following a trial that lasted four months at Gloucester Crown Court.

The prolific serial shoplifter made it her full-time career to travel all over the country, steal items from high street stores, and dishonestly claim refunds on those items, sometimes on multiple occasions, that she was not entitled to.

The prosecution proved that Ms Kaur defrauded the various retailers over a thousand times between July 2015 and February 2019.

A close examination of her bank and credit card accounts, of which she had very many, showed that she had visited and defrauded Boots stores including those in Cheltenham, Malvern, Solihull, Droitwich, Kidderminster, Dudley and Smethwick. Over the period between July 2015 and September 2019, she received £60,787.09 in refunds from Boots despite having only spent £5,172.73 with the high street retailer during that same period.

She also received £42,853.65 in refunds from Debenhams despite having only spent have £3,681.33 during a four-year period, and she received £33,131.61 in refunds from John Lewis stores in Milton Keynes, Watford, Chester, Cardiff, Chichester, Basingstoke, Nottingham, Newbury, Exeter, Southampton, Reading, Birmingham, Tamworth, and Leicester, having only spent £5,290.36 between August 2015 and December 2018.

She also visited the Monsoon stores in Telford, Shrewsbury, Milton Keynes, Maidenhead, Cardiff, Watford, Trowbridge, Reading, Bridgend, Yeovil and other locations where she claimed £23,000 more in refunds than in payments out to the stores.

Between January and July 2018, Kaur also targeted House of Fraser stores in Bristol, Cardiff, Cwmbran, Bath, Reading, Cheltenham, Birmingham, Swindon, Solihull, Worcester, Exeter and other locations where she spent £2,853.55 and claimed refunds of £23,147.75.

Between 2018 and early 2019, she defrauded Homesense stores in Bristol, Stafford, Chichester, Taunton, Winchester, Salisbury, Shrewsbury, Oxford, Cannock, Solihull, Cardiff, Worcester, Farnborough, Maidenhead, and Swindon of £19,540.17 yet she only spent £1,181.45.

In addition, over the same period she defrauded TK Maxx of some £14,563.53.

She targeted Homebase between August 2015 and February 2019 and defrauded the company of £3,238.47.

She attempted to defraud Wiltshire Council of £7,400 by overpaying using stolen credit cards and then contacting the council for a refund claiming she had accidentally made a payment with too many zeros. 

Additionally, she worked with a male accomplice to use stolen bank card details to make payments to her own heating oil supplier. She also instructed several solicitor’s firm to sue her brother and arranged for an accomplice to make payments in the thousands of pounds using stolen card details which she then asked the solicitors to pay to her. She also lied to the court and produced false documentations to avoid being convicted of speeding offences and to relax her bail conditions.

During two police searches of her home, around £150,000 in cash was found hidden away as well as stolen goods.

Building the case

Working closely with the police, the CPS was able to prove the case using financial data, retail records, witness evidence and CCTV which proved Kaur’s pattern of offending. She was seen on CCTV entering stores, taking items from the shelves and taking them to the tills as if they had been previously purchased.

Close examination of her accounts confirmed the pattern of purchases and refunds and that the same process seen on the CCTV was being repeated on hundreds of occasions.

The final part of her crime was to lie in the face of court proceedings, in order to mislead the court and try to affect the outcome. Each lie she made to the courts was uncovered piece by piece and disproven so her perversion of justice could be uncovered.

Giovanni D’Alessandro of the CPS said: “Narinder Kaur undertook fraud on a long standing and wide-ranging manner. It was a very lucrative full-time job which demonstrably made her over half a million pounds over this period of offending. She went to extraordinary lengths to carry out her deceptions, seeking to find a way of defrauding a retailer and then travelling all over the country to replicate the fraud. She also changed her name legally and opened new bank accounts and credit cards in a second identity to avoid detection. She now righty faces a significant sentence for her crimes and the prosecution will look to recoup as many of her ill-gotten gains as the law allows.”

Narinder Kaur will be sentenced at a later date.