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Charging policy for responding to requests for information

Under our publication scheme, we will not charge for information listed within the scheme that is accessed via our website. In most cases, we will expect people to access information available under the publication scheme via the website.

Where individuals can demonstrate that it is not practicable for them to access the information electronically via the website and where the publication scheme does not indicate that paper copies are available, we will consider the most appropriate method of providing access to the information.

We reserve the right to charge for large paper documents such as manuals or for multiple copies of smaller documents. We will inform you of the cost on your request being made.